Talar du svenska och engelska? If so, this job at online retailer Amazon is perfect for you! In this role you will be assisting customers and answering all of their questions. We require at least one year of relevant working experience in a customer service centered role and good computer skills. If you meet these requirements, Amazon can offer you a part-time or full-time job at an international market leader, a gross salary of €15.50 per hour and pension accrual via Manpower. Would you like to know more about this vacancy? Keep reading and apply today!

Employment agency Manpower is looking for customer service employees for Amazon in the Utrecht area!

Your communicative skills and sense of empathy will make sure that all Amazon customers you speak to will have the optimal customer experience. After switching on your computer and putting on your headset, you are reading for a full day of problem solving. You can expect to perform the following tasks:

• Solving and handling customer questions and issues
• Assisting customers with orders, questions about products and payment issues via e-mail, telephone and chat
• Defining customer wishes and needs and acting accordingly
   

What’s in it for you?

• Fixed-term contract with Amazon
• Relocation fee of €800
• Gross salary of €15.50 per hour
• Part-time or full-time job between 24, 32 or 40 hours per week
• Overtime pay between 25% and 100% on top of your salary
• Voluntary time off accrual

Functie-eisen

• Fluent in both English and Swedish (at least level B1 according to the Common European Framework of Reference for Languages)
• Availability of at least 24 hours per week (please note that during the trainingperiod of four weeks you will not be able to get any days off)
• Good computer skills, including knowledge of Microsoft Office applications, e-mail and chat
• Stable internet connection 
• Able to apply for a Verklaring Omtrent Gedrag (VOG or Certificate of Conduct)
   

It’s also important that you have excellent communication skills.

Did you just find your dreamjob? In that case, apply right away! Manpower will then contact you within two working days.

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