Vacature Customer / Technical Support Noord Nederland
- Vakgebied: Technical support 1st line
- Soort dienstverband: Fulltime
- Aantal uur: 32-40 uur per week
- Provincie: Overige
- Plaats: Amsterdam , Noord Nederland
- Salarisindicatie: 3000 - 4000 per maand
- Plaatsingsdatum: 04 januari 2016
Laden...Customer support and operations representative – Amsterdam Office.
Keepgo, a leading mobile data provider, is expanding and seeking a Customer support and operations representative for our office in Amsterdam.
Must be fluent in English (Mother tongue level). We provide training, but ideal candidates will be flexible self-starters with solid technical background, excellent communication skills and strong attention to detail.
Responsibilities:
Provide top-notch T2 technical support across a variety of web-based platforms and occasionally over the phone and online chats.
Ensure client concerns and problems are resolved in a timely manner.
Operating and managing orders of Keepgo clients.
Managing EU office product stock
Shipping of Keepgo products in EU and other countries
Job Qualifications:
Be comfortable in a role working as the authority for a multitude of technical topics.
Must be eligible to work in Amsterdam.
Must have experience in customer service and/or tech support.
Proactive thinker.
English- mother tongue level – advantage
Dutch – Very high level.
Strong MS Office skills with familiarity of Zen desk preferred (not required).
Must be customer oriented and serviceable.
Available to work full time job Monday to Friday.
Please send an email to jobs@keepgo.com with the position name in the subject line