Vacature Customer Service Ukrainian 'S-Gravenhage
- Vakgebied: Reclame/communicatie/media, Klantenservice, Helpdeskmedewerker
- Soort dienstverband: Tijdelijk
- Aantal uur: 32-40 uur per week
- Provincie: Zuid-Holland
- Plaats: 'S-Gravenhage
- Salarisindicatie: 2500 - 3000 per maand
- Plaatsingsdatum: 26 januari 2023
Laden...The company is in agricultural sector with state of the arts technology. Starting 1st Feb till 31st May.
The Customer Care Team Member will provide outstanding customer service and support to ensure a positive customer experience. The ideal candidate is service minded and thrives in a friendly, hard-working, fast paced environment.
Measures of Success:
● Responds to customer service inquiries regarding company products, features and/or services
● Call customers to renew their subscriptions, upsell services, and obtain customer satisfaction feedback
● Input sales orders, payments, and help customers activate their service
● Update clients’ accounts to maintain data integrity
● Troubleshoot basic technical customer issues with service activation and operation
Functie-eisen
Skills & Experience Required:
● Excellent communication skills
● A warm, approachable, outgoing manner
● Enjoys helping people and is customer focused
● Experience using database management systems
● Fast learner and self-starter
● Team player
● Bachelor’s degree preferred
● Technical expertise preferred
● Native or near native level of Ukrainian and Russian (+ English)