Are you experienced in the field of customer service and order administration and highly motivated to provide excellent service? Are you fulltime available and looking for a job in the area of Weert? Then we have a great job opportunity for you. For our client, an international company located in Weert, we’re looking for a Customer Service Order Admin Employee. Read the following job description for further information!
In this job you work with 3 colleagues in the order administration department. You’ll be responsible for the entire order management process within the customer service. The primary language used in the organization is English. You can expect to perform the following tasks:
– Archive all process and required documents
– Daily releases of repair and replacement orders to the warehouse
– Daily follow op on red card issues, customer complaints and take action on workflows and pending issues
– Ensure a flawless operation with focus on continuous improvement of customer satisfaction
– Ensure correct documentation for all return shipments
– Entering orders into systems
– Managing outstanding orders
– Providing information to customers
During your day, you will be in contact with colleagues in different departments, including planning, the warehouse and back office. The Customer Service team in Weert functions as a Centre of Excellence, which means that your initiative is highly valued! The atmosphere within the team is informal and pleasant, and you will be offered plenty of opportunities to further develop your skills!

Job Requirements

– MBO graduated
– Available for 40 hours, less is not an option
– 3 years of experience in customer service or administration is an advantage
– Analytical skills
– You like to work with targets and KPI’s
– Good knowledge of the Dutch and English language. Other languages are an advantage
– Experienced in working with MS Office, MS Dynamics and Oracle
– Able to work in an international, multi-cultural environment
– You are willing to travel to Weert for work and preferably live in the Weert area
Are you interested in this position? Apply directly and we’ll be happy to get in touch with you!

Salary and Benefits

–
A fulltime job within an international company in Weert
– MONEY! A salary between €2700 and €3100 gross per month based on a 40 hours workweek
– A job within a great working environment, for the longer term

Direct reageren op deze vacature