What are you going to do:

As a German customer service agent at Rituals you will be responsible for all incoming questions and calls especially via email and telephone, but sometimes also on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well. 

Whoever the customer is, as a German customer service agent at Rituals you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping a customer is your own favourite ritual!

Before you start, you will attempt a writing test which will take you about 60 minutes.

For this position it is important that you are available from Monday to Sunday between 9 a.m. to 9 p.m. Every four weeks they will make a schedule where you will be scheduled on different shifts every week. You have the possibility to give your own availability, which gives you a lot of flexibility for this position. You just need to sometimes be available to work on the weekend or in the evening as well.

Also, good to know: in this position you will be fully working from home. In that case you will be working in Amsterdam or Enschede.

What we offer:

• Working as a German customer service agent at Rituals;
• A competitive salary;
• A challenging job;
• Lots of international contacts;
• The chance to build up your cv.

What we ask:

• At least finished mbo level 4
• You are available for at least 20 hours a week;
• You have passion for cosmetic;
• You speak German fluently.

Apply

Apply immediately and we will call you asap!

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