What are you going to do:

Do you have an international mindset with a passion for travel and you are always happy to help customers with any kind of questions? Then become the next Swedish Customer service agent in Amsterdam for a big international airline.

As a Swedish customer service agent, you help Customers with questions and problems regarding bookings, luggage, flights or special requests. You will quickly find solutions to any problems that may arise and are always eager to give the right answers with a lot of personal attention.
In addition to the Swedish speaking customers, you also feel comfortable dealing with customers in the English language.

To prepare you for your new job in the best possible way, you will start with a 3-week online training. During this time it is necessary that you are available full-time.

Good to know: Due to Corona you completely work from home.

What we offer:

• A salary of €11,68 gross per hour;
• Working from Home;
• A 7-month contract with the prospect of a long-term partnership;
• Additional training to continuously improve your skills;
• A travel allowance;
• Different benefits such as a discount on your health insurance policy or a holiday allowance.

What we ask:

• Minimum mbo level 4 or equivalent ability
• You are fluent in Swedish, and English. Norwegian is a plus;
• You are communicative, service-oriented and creative;
• Experience in customer service is a plus;
• You understand how complex computer systems work.

Apply

Are you the perfect candidate? Click the button ‘apply now’ or send me an email with your CV to r.kreymborg@youngcapital.nl and we will contact you as soon as possible.

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